roaming coordination

Coordination Management

Your whole testing process monitoring at a touch of a button. Know at any moment what is the status of roaming service launches, if they are stuck and where.

A tool enabling the teams involved in the commercial and operational side of the roaming service to have an end to end seamless collaboration.

sim

Test SIM Database

  • Online tool to ease the burden of the SIM exchange process
  • Maintain a database of all SIM cards exchanged with their respective full set of details and status
  • Manual entry of SIM data or bulk upload from file
  • Automated consistency checks of data (IMSI and ICCID against TADIG information)
sim managment1
  • Automatic generation of pre filled in documents necessary for the SIM exchange : cover letters, Confirmation letters, etc.
  • Reporting and data extraction (complete data base export/import or partial data per operator, IMSI, numbering, etc.
  • Online SIM confirmation forms for fast confirmations instead of using fax or scanned documents.
test coordination

Test Scheduling

5 Test Scheduling

End to end management of the testing process both within internal teams and with the external partners

  • Calendar function. A team shared calendar for ease of scheduling the various tasks of the roaming testing process.
  • The calendar can allows setting of alarms, automatic reminders, task emails both to internal team members or external
  • Tasking/ticketing system via which each member could create tasks for other members involved in the process.
  • Tasks can have deadlines reminders being sent to both creator and receiver
  • Timeline of task execution is available for monitoring and reporting at any time in two levels : between the two parties of the task or a management level which provide a cockpit view of all open tasks
reporting

Collaboration

6 Collaboration
  • KPIs reporting available. Definition of new ones based on internal company KPIs is also possible for various methods of efficiency monitoring especially if testing service is outsourced.
  • The flow of the tasks are controlled via a process management system. A pre-defined process is available as per the “normal” GSMA flow, but this can be adjusted as per each company internal needs/systems/partners
  • The process management system is defining also the exact flows of tasks, so they cannot be executed in a not allowed order.
  • Automated generation of tasks upon completing of previous is possible
  • Levels of approvals during the process could be configured, so tasks are checked when marked as complete
  • The documents needed during the tests are predefined in the tool and are available pre filled in to the users for ease and speed of working (work orders, CLLs, TCCs, etc)

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